At Slumbora, we want every piece of sleepwear to feel just right. That’s why we offer a 30-Night Comfort Guarantee. Try it at home, and if it’s not perfect for you, we’ll make it right.
Our Promise
- 30 days to test your pajamas risk-free
- Easy returns & free size exchanges
- Full refund or exchange — no hidden fees
Return Eligibility
- Items must be returned within 30 days of delivery
- Products must be in good, unworn condition
- Original packaging preferred but not required
- Proof of purchase required (order number or receipt)
Easy Return Process
- Contact Us: Email support@slumbora.com with your order number.
- Get Authorization: Our team will provide return instructions and a return label if applicable.
- Pack Your Item: Use original packaging if available.
- Ship It Back: Send it to our return address — we’ll confirm once received.
- Refund or Exchange: Processed within 5–7 business days.
Exchanges
- Free size exchanges within 30 days (we cover return shipping).
- Color exchanges available within 30 days, subject to stock (return shipping applies).
Damaged or Incorrect Items
If your order arrived damaged, defective, or incorrect, please contact us within 7 days of delivery with photos. We’ll send a free replacement or issue a full refund — no need to return the faulty item.
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Worn or washed pajamas
- Final sale items
Refund Information
- Refunds are issued to your original payment method
- Processed within 5–7 business days of receiving your return
- Original shipping fees are non-refundable (except for defective items)
International Returns
We gladly accept returns worldwide. For international orders, customers are responsible for return shipping costs unless the item is defective.
Need Help?
Our customer care team is here to help with any questions or concerns.
- Email: support@slumbora.com
- Response time: Within 24 hours on business days
✨ At Slumbora, we believe shopping for comfort should be just as cozy and stress-free as wearing our pajamas.